Frequently asked questions about the virtual office in Belgrade, Serbia

Frequently asked questions about the virtual office in Belgrade, Serbia

This page contains the most frequently asked questions regarding the use of a virtual office as a corporate headquarters address.

General questions about the virtual office
Why should I use a virtual office when I can register a company at the address of my apartment?

All companies in Serbia must have a registered address at the APR (Serbian Business Registers Agency) and must regularly receive mail, especially mail from state authorities. It is especially important that companies receive the mail sent to them by the Tax Administration, because if they do not receive it, the mail is returned to the Tax Administration, which therefore takes away the company’s Tax identification number, which means blocking the company’s bank accounts.

A large number of people register the address of their headquarters with the address of their apartment, because they work from the apartment and because they are always there to receive mails. The company must have its name displayed on the front door of the apartment and on the mailbox, which certain people want to avoid, due to the violation of privacy. In those cases, a virtual office can be the most practical solution.

In addition, some people often travel and are not able to receive mail in the necessary time, if the company is registered on their apartment address, but they want someone to do it for them. This can also be a reason not to register the headquarters of the company in the apartment, but at the address of the virtual office.

How often do you forward the mail you receive for my business?

On the same day when we receive the mail, we send you a scanned copy to your email address. Please note that you can define a larger number of email addresses to which we should send you scanned mail, and that we define those email addresses once using the software. This means that every time your mail will be sent exactly to the email addresses you have defined, without the possibility of any of the email addresses being omitted due to the human factor.

Daily forwarding of mail to your email is crucial, because some shipments have a deadline for a response. It means even if you do not use our virtual office, you must be sure that your mails are forwarded to you the same day when it is received.

Is there a limit to the number of documents whose scanning is included in the virtual office rental price?

No. We do not count the documents we scan for clients. Some clients have a smaller number of documents, some have a larger number. In the event that one of the clients has over 100 letters per month that we scan, in that case we would possibly agree on a shade higher price of the virtual office in case we evaluate that it is really necessary.

What is included in the virtual office price and are there any additional costs?

When the client wants us to send the originals to him physically, e.g. via Post Express, in which case the client pays the costs of Post Express. These are the only additional costs associated with our virtual office.

Do you charge for setting up a virtual office?

No, we do not charge for setting up a virtual office.

How can I arrange a virtual office lease with you?

The simplest way is to call us at +381 60 500 17 82 so that we can agree on the details.

If you are registering a new company, in that case, you can even first register the company, and then contact us. If you alredy have a company, you should contact us first.

Are virtual offices for foreign companies (companies owned by foreigners) the same prices?

Yes, the prices for renting a virtual office are the same regardless of whether the owners are foreign citizens or domestic citizens.

Do you offer 011 phone number rental and do you offer call forwarding services?

Yes, for more details, call us at +381 60 500 17 82.

What is the minimum period of use of the virtual office?

If you paid for 3 months in advance, then that is the minimal period for using our virtual office. If you paid for 6 months, than 6 months is minimal period. If you paid for 12 months, than 12 months is minimal period. It means that paying virtual office for certain period means confirmation that you will use it for that period. In case of stopping using it, we are not doing money refund.

What happens if my client comes to the virtual office address unannounced?

We will welcome your client professionally, try to get in touch with you at the same moment, and in case we fail to do so, we will get the message and immediately send it to your email.

Legal issues regarding the virtual office
Is there a contract to be signed regarding the lease of the virtual office?

Yes, a virtual office rental contract is signed.

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